I can't get help with this brand new machine that will not run! friedrich pde12k3sg 42" packaged terminal air conditioner with 12000 btu cooling 11600 btu heating 230/208 volts 10.7 eer and diamonblue technology advanced corrosion protection in Model #: ADIB00VW14DAO Jeffery promised that he would check into the matter and give me an update. -- I might add that a couple of calls to customer service dept were also less than satisfactory. So you can see where this is going and to date, March 13, 2020, I have yet to receive the rebate that was promised to me in November 2019!! Friedrich is an air conditioner manufacturing company with a long history of technological innovation. There's a problem loading this menu right now. I give the units 4 stars and the documentation 1 star. They have more problems with computer part than any other thing! FAQ. Research every major purchase you make. The two motor design and thick insulation on the inner walls reduce the indoor sound levels. Do yourself a big favor and choose another brand. Inverter compressor delivers best-in-class efficiencies with ultra-quiet operation. Product description says it comes with 20 AMP power cord. They rather tell you the times they “called” you Back than just set up the appointment to set up my WiFi. I strongly suggest that before you purchase (if you plan to DIY) examine the installation manuals online. Friedrich 14,500 BTU 10.4 EER 230V PTAC + Electric Heat Wall Air Conditioner - PDE15K5SG. Patents-pending technology uses the inverter compressor and main cooling system to optimize temperature and humidity level of incoming air. We’ll start sending you the news you need delivered straight to you. I also filed complaints with my state's Consumer Affairs Office and the Office of the Attorney General. 550 sq. It was very easy to install and is much quieter than the Amana unit it replaced. Beyond so stressful trying to get any help from this company. Plenty run to more than $1,000. Had an authorized Tech service guy come in to look at them. friedrich 15 inch air conditioner. Disabling it will result in some disabled or missing features. Founded in 1883, Friedrich developed one of the first food refrigeration systems. Indoor air handlers are noisy. Smart part is a joke! I purchased a Friedrich air conditioner in November of 2019 and was promised a rebate of $40.00 within six weeks of purchase after completing the required forms with George **. You will find for example that LG's documentation to be extensive and Friedrich's very minimal. Don't even bother calling them. Units Ready to Ship . Guess that isn't covered either. The reviews from customers have been overwhelmingly positive. The process with Friedrich went back and forth until June when I was told my only option was to go to a repair shop they recommended that was out of state to drop off the AC. Unsubscribe easily. Engineered for quieter performance, the Friedrich PDE15K5SG 15K Electric Heat PTAC features a tangential blower wheel, universal heater options, and modular component design for easier service. Thermostats on units are unreliable. Product rebates: Travelers rated Friedrich’s PTAC quietest, in a blind comparison with four leading brands. ConsumerAffairs is not a government agency. I contacted the local Friedrich dealer (the one I purchased the unit from) and gave him the details. I think they need a new CEO to run this company. They do not make good on them!! After the 1st install, I no longer needed the so called installation manual(s). I have learned the hard way! This Friedrich PTAC has excellent energy savings and an impressive performance, combined with low sound levels and more. I emailed "support". My advice... don't buy from this company. Friedrich’s customer service representatives are available by phone, mail or through a contact form on their website. Friedrich offers several rebate programs to help you save money on your new air conditioner. Works great. Why wouldn't you make a control panel that can be seen and works with a remote if your unit is up high??? Purchased 1st Friedrich mini split because company is based in Texas. Find the best Wall Air Conditioners and more at Abt. An industry leader for many types of air conditioners, Friedrich features a wide selection of PTAC units of all sizes. Recently installed 4 Friedrich through the wall air conditioning/heating units at over $1000 per unit. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Friedrich offers many residential air conditioning options, including window units, through-the-wall room air conditioners, ductless systems, portable units and air purifiers. Due to (covid 19) every Friedrich repair shop in my area was closed, couldn't get anyone to come and check out the AC. I have been going through nothing but aggravation since I purchased a Friedrich thru the wall air conditioner (model UCT12a10a) in April 22, 2019, used it for four months, uncovered it this season only to have warm air coming from the unit. Use Bizrate's latest online shopping features to compare prices. Please make sure that you are posting in the form of a question. See reviews below to learn more or submit your own review. Just getting someone on the phone is impossible, every-time is over an hour hold. $830.99. You can even set up your units on a schedule to automatically go on or off at set times during the week. Break frequently and have had to be replaced countless times. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on April 2, 2019. Friedrich customer service is USELESS!! When I spoke to Jackie, she informed me that she was not the supervisor and that I needed to speak with Jeffery. Well here I am again two months later with a replacement Friedrich UCT12A10A, same problem, warm air coming from the unit. Reviewed in the United States on June 20, 2018, Perfect fit. We value your privacy. 14,500 BTU Packaged Terminal Air Conditioner with 13,300 BTU Heat Pump, 5.0 kW Electric Heat Backup, 10.4 EER, 3.1 Pts/Hr Dehumidification and 230/208 Volts Free Delivery 7 Reviews One that's too big cools so quickly that it doesn't have time to remove enough moisture, leaving you with a cold, clammy space. Commercial grade quality PTAC utilizes a modular design that provides easy access to key components. Friedrich's aw... Friedrich's FreshAire PTAC is the most advanced PTAC ever. Manufacturing focus: I tried to leave feedback at PC Richards where I purchased the air conditioner, I received an email in August saying my feedback cannot be published to the website. Original review: Dec. 2, 2020. No call back! Thermostats on units are unreliable. Rebate will be sent in 4-6 weeks. They have given me nothing but problems. That said, however, the units (I have personally now installed 3 of them) are quite good. They now specialize in both residential and commercial air conditioning systems, sold at dealers nationwide. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Friedrich Chill CP06G10B Window Air Conditioner vs. Frigidaire 6,000 BTU Window-Mounted Room Air Conditioner. How do I know I can trust these reviews about Friedrich Air Conditioner? Cost $1500, it's silent, Efficient & perfect for 500 SF Room, only Inconvenience was very hard to have a Remote Replaced after it got damaged. Tried to call Friedrich. I had a mini-split system installed and I am very disappointed. DO NOT BUY! Its location on this page may change next time you visit. Temperature setting unreliable. Friedrich FreshAire PTAC is a game-changer for being able to meet ASHRAE 62.1-2013 standards, which require bringing in a specific amount of outdoor air and providing MERV 8 filtration—something that in the past only could be achieved with much larger, more complex and expensive systems. I hope they stop buying from this company. I contacted "support". Because the year was up I had to go through Friedrich limited warranty. I then received a phone call that the ac would be replaced, come to the store drop off the old unit and pick up the new ac. 18000 btu line set. From the dependable cooling power to the low and quiet decibel level, the reviews we found for Friedrich units have been both positive and reassuring. These will be my last ac purchases from them. Rebate will be sent in 4-6 weeks. Engineered for quieter performance, the Friedrich PTAC features a tangential blower wheel, universal heater options, and modular component design for easier service. Don't bother calling as they don't answer. The Friedrich Chill CP08G10B is a well-built air conditioner that features relatively simple installation—including a slide-out chassis for a through-the-wall application—plus an oscillating fan setting to spread the “chill” more evenly. Shopper Approved Reviews Corporate Sales Product Warranties Product Documentation and Literature Contact Us Search. Friedrich Mini Split AC 12,000 BTU are very Good, Easy Option for Older Buildings which do not have Space for regular AC, unit with Installation completed in 1 Day. Reviewed in the United States on January 16, 2020. Do not buy! Read honest and unbiased product reviews from our … Your rebate was approved, it's just that they are running behind." This is the worst of all. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Contacted Friedrich headquarters to no avail. By the 1950s, Friedrich was a leader in the commercial refrigeration industry and expanded to air conditioning units. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. I am DONE with Friedrich products! Friedrich PDE07K3SG 7K Electric Heat PTAC. Friedrich PTACs are built to deliver years of reliable performance.Engineered for maximum guest comfort. It is now December. Never heard back from Jeffery so I called back and spoke to George again and asked for Jeffery's supervisor. I thought this was a top brand. Yes, 12,000 BTUs. And, Friedrich’s unit scored a full 15% better on sound quality. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Also less than satisfactory 1 star they sell and is much quieter than the Amana unit it replaced but ca... 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